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Smile training isn't enough : the three secrets of excellent customer service Richard S. Gallagher
Language: English Series: PSI successful business libraryPublication details: Oregon The Oasis Press/ PSI Research, 1998.Description: 220 p. : index : pbk. ; 27 cmISBN:- 1555714226
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- Customer services - Case Studies - Servicii pentru clienti - Studii de caz - Обслуживание клиентов - Тематические исследования
- Customer services- Management - Servicii clienti- Management - Обслуживание клиентов - Менеджмент
- Customer relations - Relatii cu clientii - Отношения с клиентами
- Industrial management - Management industrial - Производственный менеджмент
- Personal management - Management personal - Персональный менеджмент
- 658.812 GAL
| Cover image | Item type | Current library | Call number | Status | Date due | Barcode | |
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Book_General
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Universitatea Divitia Gratiae | 658.812 GAL (Browse shelf(Opens below)) | Available | 0211402542 |
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