Smile training isn't enough : the three secrets of excellent customer service

Gallagher, Richard S.

Smile training isn't enough : the three secrets of excellent customer service none Richard S. Gallagher - Oregon The Oasis Press/ PSI Research, 1998. - 220 p. : index : pbk. ; 27 cm. - PSI successful business library .

1555714226 0.00


Customer services - Case Studies - Servicii pentru clienti - Studii de caz - Обслуживание клиентов - Тематические исследования
Customer services- Management - Servicii clienti- Management - Обслуживание клиентов - Менеджмент
Customer relations - Relatii cu clientii - Отношения с клиентами
Industrial management - Management industrial - Производственный менеджмент
Personal management - Management personal - Персональный менеджмент

658.812 / GAL