Fabled service : ordinary acts, extraordinary outcomes (Record no. 3367)
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000 -LEADER | |
---|---|
fixed length control field | 00604nam a22001811a 4500 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 0787909386 |
Terms of availability | 0.00 |
041 ## - LANGUAGE CODE | |
Language code of text/sound track or separate title | English |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.812 |
Item number | SAN |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Sanders, Betsy |
245 ## - TITLE STATEMENT | |
Title | Fabled service : ordinary acts, extraordinary outcomes |
Statement of responsibility, etc. | Betsy Sanders |
Medium | [Text] |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc. | San Francisco, CA |
Name of publisher, distributor, etc. | Jossey-Bass Publishers |
Date of publication, distribution, etc. | 1995 |
300 ## - PHYSICAL DESCRIPTION | |
Extent | 127 p. : ill. : index : pbk. ; 27 cm. |
600 ## - SUBJECT ADDED ENTRY--PERSONAL NAME | |
Personal name | Customer services - Management |
Personal name | Employee motivation - Motivatia functionarului - Мотивация служащего |
891 ## - | |
-- | Management |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Koha item type | Book_General |
Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Total Renewals | Full call number | Barcode | Date last seen | Date last checked out | Price effective from | Koha item type |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Universitatea Divitia Gratiae | Universitatea Divitia Gratiae | 08/04/2013 | Myron D. Williams (TCMI) | 172.00 | 2 | 2 | 658.812 SAN | 0210732542 | 12/07/2022 | 13/12/2019 | 19/03/2015 | Book_General |