Fabled service : ordinary acts, extraordinary outcomes

Sanders, Betsy

Fabled service : ordinary acts, extraordinary outcomes [Text] Betsy Sanders - San Francisco, CA Jossey-Bass Publishers 1995 - 127 p. : ill. : index : pbk. ; 27 cm.

0787909386 0.00


Customer services - Management
Employee motivation - Motivatia functionarului - Мотивация служащего

658.812 / SAN