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	1.	Smile training isn't enough : the three secrets of excellent customer service Richard S. Gallagher by Gallagher, Richard S Series: PSI successful business libraryLanguage: English Publication details: Oregon The Oasis Press/ PSI Research, 1998 Other title: none Availability: Items available for loan: Universitatea Divitia Gratiae (1)Call number: 658.812 GAL. Place hold Add to cart (remove)
	2.	Клиенты на всю жизнь. Карл Сьюэлл, Пол Браун by Sewell, Carl Сьюэлл, Карл Браун, Пол Edition: 24-е изд. Language: Russian Original language: English Publication details: Москва, Россия Манн, Иванов и Фербер, 2020 Availability: Items available for loan: Universitatea Divitia Gratiae (1)Call number: 658.812 SEW. Place hold Add to cart (remove)
	3.	Pledoarie pentru excelenta. Un ghid practic pentru a deveni cel mai bun intr-o lume a compromisurilor. Horst Schulze by Schulze, Horst Merrill, Dean Language: Romanian Original language: English Publication details: Oradea, România Scriptum, 2019 Availability: Items available for loan: Universitatea Divitia Gratiae (1)Call number: 658.3 SCH. Place hold Add to cart (remove)
	4.	Десять смертных грехов маркетинга. Филип Котлер by Kotler, Philip Котлер, Филип Edition: 5-е изд. Language: Russian Original language: English Publication details: Москва, Россия Альпина Паблишер, 2021 Availability: Items available for loan: Universitatea Divitia Gratiae (1)Call number: 658.8 KOT. Place hold Add to cart (remove)
	5.	Экономика впечатлений : как превратить покупку в захватывающее действие Б. Джозеф Пайн II, Джеймс Х. Гилмор by Пайн, Джозеф Б Pine, B. Joseph Гилмор, Джеймс Х Gilmore, James H Edition: 2-е изд., пересмотр. Language: Russian Original language: English Publication details: Москва, Россия Альпина ПРО, 2024 Other title: none Availability: Items available for loan: Universitatea Divitia Gratiae (1)Call number: 658.56 PIN. Place hold Add to cart (remove)