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1.
Smile training isn't enough : the three secrets of excellent customer service Richard S. Gallagher by Series: PSI successful business libraryLanguage: English
Publication details: Oregon The Oasis Press/ PSI Research, 1998
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Availability: Items available for loan: Universitatea Divitia Gratiae (1)Call number: 658.812 GAL.

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2.
Get feedback. Как негативные отзывы сделают ваш продукт лидером рынка. Джей Бэр by Language: Russian
Publication details: Москва, Россия Эксмо, 2018
Availability: Items available for loan: Universitatea Divitia Gratiae (1)Call number: 658.812 BAE.

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3.
Pledoarie pentru excelenta. Un ghid practic pentru a deveni cel mai bun intr-o lume a compromisurilor. Horst Schulze by Language: Romanian Original language: English
Publication details: Oradea, România Scriptum, 2019
Availability: Items available for loan: Universitatea Divitia Gratiae (1)Call number: 658.3 SCH.

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4.
Cum sa construiesti un departament de vanzari: instrumentar practic Alina Andriuta, Lorand Soares Szasz by Language: Romanian
Publication details: Bucuresti, România Curtea Veche Publishing, 2022
Availability: Items available for loan: Universitatea Divitia Gratiae (1)Call number: 658.81 AND.

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