TY - BOOK AU - Hock, Dee, 1929- TI - One from many : VISA and the rise of chaordic organization SN - 1576753328 U1 - 332.178 PY - 2005/// CY - San Francisco PB - Berrett-Koehler Publishers, Inc. KW - Bank credit cards - History. KW - Businessmen - United States - Biography KW - Hock, Dee, 1929- KW - VISA International - History. N1 - Foreword / Peter M. Senge 1. Old monkey mind 2. A lamb and the lion of life 3. The bloodied sheep 4. Retirement on the job 5. The zoo 6. The house of cards 7. Peeling the onion 8. The impossible imagined 9. The next to the last word 10. The corporation or the cane 11. And then there was one 12. Quite ordinary people 13. The victims of success 14. The golden links 15. What's in a name? 16. Breaking the mold 17. The successful business failure 18. The jeweled bearing 19. Out of control and into order 20. The emergent phenomenon ER -