TY  - BOOK
AU  - Lundin, Stephen C., 1941-
TI  - Fish! : a remarkable way to boost morale and improve results
SN  - 0786866020
U1  - 658.314 
PY  - 2000///
CY  - New York, NY
PB  - Hyperion
KW  - Automobile industry and trade - Customer services
KW  - Employee motivation - Motivatia functionarului - Мотивация служащего
ER  -