TY - BOOK AU - Whetten, David Allred, 1946- TI - Developing management skills SN - 0130914096 U1 - 658.4 PY - 2002/// CY - Upper Saddle River, New Jersey PB - Prentice Hall, Inc. KW - Management - Study and teaching KW - Management - Problems, exercises, etc KW - Management - Менеджмент N1 - Pt. I. Personal Skills. 1. Developing Self-Awareness. 2. Managing Personal Stress. 3. Solving Problems Analytically and Creatively Pt. II. Interpersonal Skills. 4. Coaching, Counseling, and Supportive Communication. 5. Gaining Power and Influence. 6. Motivating Others. 7. Managing Conflict Pt. III. Group Skills. 8. Empowering and Delegating. 9. Building Effective Teams and Teamwork Pt. IV. Specific Communication Skills Supplement A. Making Oral and Written Presentations Supplement B. Conducting Interviews Supplement C. Conducting Meetings ER -